General Information

If you are not completely satisfied with our IPTV services, simply let us know within 24 hours of purchase, and we will issue a full refund.

Eligibility for Refunds on IPTV Toronto subscriptions

To qualify for a refund for your IPTV service, the following conditions must be met:

• The request must be sent within 24 hours of the purchase date.
• The IPTV service must not have been used for more than 24 hours from the time of activation.

Situations Justifying Refunds

The following conditions must be met:

Refunds for activation issues (e.g. m3u problems)

If the activation code (or m3u link) cannot be activated for any reason, contact us within 24 hours of purchase, and we will try to help you resolve the issue. If we cannot resolve the problem with your IPTV premium service, you may be entitled to a refund or replacement.

Refunds for technical problems with IPTV service

If you experience technical problems with the IPTV product you purchased, first contact us for assistance. We have technicians on our team who can help you with software installation and activation (including m3u setup). In rare cases where our support team cannot resolve the issue, you may be entitled to a refund for your Toronto IPTV service.

Refunds for incorrect products or inactive activation codes

If you receive the wrong product or if the activation code does not work for your IPTV subscription, you may be entitled to a refund or replacement. Contact us within 48 hours of purchase to request a refund.

How to Request a Refund or Claim for your IPTV service

• To request a refund or resolve service-related issues with your Toronto IPTV service, contact our customer service team by email.
• Provide details of the problem you are experiencing, including error messages, dates, and times of occurrence.
• Our customer service team will guide you through the steps to resolve the issue. If the problem cannot be resolved and you meet the refund criteria for your IPTV subscription Toronto, the process will be initiated.

Refund Process for IPTV Premium

When a refund is approved, the process will follow these steps:

1. You will receive an email confirmation when the refund for your IPTV subscription is approved.
2. The refund will be processed within 3-5 business days.
3. The amount will be refunded to the original payment method.
4. You will receive confirmation when the refund is completed.

Refund Methods

Refunds will be made using the same payment method used for the purchase of your IPTV subscription:

• Credit card: 3-5 business days
• Debit card: 5-7 business days
• Bank transfer / Interac e-Transfer: 5-10 business days
• PayPal: 2-3 business days

Limitations

Please note the following limitations:

• No refunds after 24 hours, except in special circumstances
• No refunds for partially used service outside the refund period for your IPTV subscription.
• Misuse of the IPTV service may result in loss of the right to a refund

Contact for Refunds

For refund requests, contact us via:

• Email: [email protected]
• Phone: +1-416-555-0199
• Address: 123 Main Street North, Brampton, ON, Canada L6V 1N5